777bet money's Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") applies to the 777bet money platform and its related services. When you use our website, open an account, or use any of our services, you are considered to have accepted the terms of this Policy.

777bet money is committed to providing a safe and transparent online betting environment for users in Bangladesh. To learn about the full terms of our services, please read the Terms and Conditions page, which contains detailed guidelines for using the platform.

This Policy has been prepared in accordance with the applicable data protection laws of Bangladesh and international best practices. We treat your personal information as an asset and handle it with due care.

2. Information We Collect

777bet money collects only the information necessary to provide services and manage accounts. Collecting unnecessary information is against our policy.

2.1 Registration and Identity Verification Information

When you create an account, we collect the following information:

• Full name and date of birth (for age verification — to confirm the 21+ age requirement)
• Mobile number and email address
• National ID number or details from another government-issued identity document
• Permanent address
• User's preferred language and region

2.2 Financial Transaction Information

To process deposits and withdrawals, we store relevant details of your payment method. We handle transactions via bKash, Nagad, Rocket, and bank transfer. Full account numbers or PIN codes are never collected.

2.3 Usage and Technical Information

When you use the platform, certain information is collected automatically:

• IP address and browser type
• Device information (operating system, screen resolution)
• Time spent on the platform and pages visited
• Cookie and session data
• Betting history and gaming activity logs

3. Purpose of Using Information

Collected information is used only for specific and lawful purposes. No information is used beyond its stated purpose.

3.1 Service Delivery and Operations

• Completing account registration and verification
• Processing deposit and withdrawal transactions
• Applying bonuses and promotional offers
• Storing gaming history and account balance
• Confirming the 21+ age requirement

3.2 Customer Support and Communication

• Responding to your queries and complaints
• Sending important account-related notifications
• Sending transaction confirmation messages
• Helping resolve technical issues

3.3 Security and Fraud Prevention

We monitor transactions to ensure account security and to prevent illegal activity such as fraud and money laundering. Information collected for this purpose is kept strictly confidential.

3.4 Responsible Gaming Program

As part of our responsible gaming program, we monitor gaming behaviour to identify risky patterns and provide timely support.

3.5 Platform Development

• Analysing and improving user experience
• Identifying and resolving technical errors
• Planning new features and services

4. Sharing and Disclosure of Information

777bet money never sells your personal information or transfers it to third parties for advertising purposes. Information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted third parties to provide payment processing, identity verification, and technical infrastructure services. These partners may only use information for the purposes specified in the agreement and have their own confidentiality obligations.

4.2 Legal Obligations

If disclosure of information is required to comply with applicable laws in Bangladesh, court orders, or government directives, it will be done within legal limits. In such cases, we will make every effort to notify you in advance where possible.

4.3 Changes in Business Structure

In the event of a merger, acquisition, or asset transfer, personal information may be transferred to the relevant party. Users will be notified in advance in such situations, and the commitments in this Policy will continue to apply.

5. Cookies and Tracking Technologies

The 777bet money website uses cookies and similar technologies to improve your experience and ensure the platform functions correctly.

5.1 Essential Cookies

These cookies are essential for the basic functioning of the website — maintaining login sessions, remembering language preferences, and completing security checks. Many services will not work properly without them.

5.2 Functional Cookies

Used to remember your preferences and settings, such as default currency, game preferences, and account dashboard layout.

5.3 Analytical Cookies

Collect anonymous data to analyse overall usage patterns. This data does not identify individuals and is used to improve the platform.

5.4 Cookie Controls

You can manage cookies at any time from your browser settings. However, disabling essential cookies may limit some platform functions.

6. Data Security Measures

777bet money uses industry-standard technical and organisational measures to keep your information secure.

6.1 Encryption and Technical Safeguards

• All data transfers encrypted via SSL/TLS protocol
• Advanced encryption methods applied for storing sensitive information
• Firewall and intrusion detection systems
• Regular security testing and vulnerability assessments

6.2 Access Controls

Only authorised staff are given access to the minimum amount of information needed to carry out their specific duties. All access activity is logged and reviewed regularly.

6.3 Response to Security Breaches

If a data breach occurs, we will investigate promptly and notify affected users in a timely manner. Minimising harm and preventing recurrence are our priorities.

7. Data Retention Period

We retain information only for as long as necessary. The retention period takes into account service needs, legal obligations, and user rights.

7.1 Active Account Information

Your profile, transaction history, and gaming records will be retained for as long as your account remains active.

7.2 After Account Closure

Upon account closure, financial transaction records may be retained for a specified number of years as required by law. After that period, the information is securely deleted or anonymised.

7.3 Technical Logs

System logs and session data are generally retained for a short period and then deleted automatically, though exceptions may apply for security investigations.

8. Your Rights

As a 777bet money user, you have certain fundamental rights regarding your personal information.

8.1 Right of Access

You may request to know what information we hold about you. After verification, a copy will be provided within a reasonable time.

8.2 Right to Rectification

If any of your information is incorrect, you may request a correction. Many details can be changed directly from account settings; corrections to identity-related information may require assistance from the support team.

8.3 Right to Erasure

Where there is no legal obligation to retain it, you may request that your information be deleted upon account closure. However, financial transaction records must be retained for a specified period as required.

8.4 Right to Object to Processing

You may request to opt out of marketing communications and object to certain processing activities, though it may not be possible to exempt you from processing that is necessary to deliver core services.

8.5 Exercising Your Rights

To exercise any of the rights mentioned above, contact us via our support chat or by email. We will respond as quickly as possible after verifying your identity.

9. Protection of Minors

All 777bet money services are exclusively for those aged 21 and above. Information from minors is not knowingly collected.

Age is verified at registration and confirmed through identity documents. If a user registers by providing a false age and this is discovered later, their account will be suspended immediately and the collected information will be deleted.

If you suspect that a minor is using our platform, notify our support team immediately. You can learn more by reading our responsible gaming guidelines.

10. Third-Party Links

Our platform may occasionally include connections to third-party game studios or payment services. These external sites have their own privacy policies, and 777bet money is not responsible for them.

It is advisable to read the privacy policy of any third-party service before using it.

11. Policy Changes

777bet money may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of this page will be changed
• Registered users will be notified by email of any significant changes
• Continued use of the service after changes will be taken as acceptance of the new policy

You are advised to review this page regularly. To learn about the general terms of use of the site, visit our Terms & Conditions page.

12. Dispute Resolution

If you have any questions, complaints, or disputes regarding this privacy policy, please contact our support team first. We always prefer to resolve matters through discussion.

If the matter cannot be resolved through support, disputes will be settled in accordance with the laws of Bangladesh. Our FAQ section may also be helpful for clear answers on any aspect of this policy.